Log In Before Updating To The Latest Mobile App Version

01 Feb 2021

Dear Valued Customers,


Thank you for using the Pos Malaysia mobile app, now updated with  additional features to enhance our customer’s online  service experience.


Before updating to the latest mobile app version (version 20.4.00), it is  highly recommended that customers log in to their  accounts in the old mobile app version, to enable the transfer of all historical information to the new app. To log in:


1. Open the side navigation bar on the top left and tap Login

2. Enter email address and password


Without logging in, customers are unable to retrieve historical data and saved information such as their e-Consignment Note and Track & Trace history on the enhanced app. We would like to apologise to our customers for any inconvenience caused.


Customers without an account may sign up via the Pos Malaysia mobile App by following just a few simple steps:


1. Open the side navigation bar on the top left and tap Sign Up Now

2. Enter email address, followed by other particulars

3. Tap Sign Up


We hope everyone will enjoy the new Pos Malaysia mobile app, now offering online vehicle insurance renewal. Customers may download the app from the Google Play Store (Android), Apple App Store (iOS) and Huawei AppGallery by searching for “Pos Malaysia”.


For enquiries, kindly reach out to us via AskPos on the app’s Home screen. Thank you.